In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and repealing Directive 95/46/EC (hereinafter, GDPR), Law 34/2002 of 11 July on information society services and electronic commerce (hereinafter, LSSI-CE), and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, “NEODEPIL LÁSER S.L.” guarantees the protection and confidentiality of any personal data provided to us, in accordance with the provisions set forth in the General Data Protection Regulation.
The Data Protection Policy of “NEODEPIL LÁSER S.L.” is based on the principle of proactive responsibility, according to which the data controller is responsible for complying with the regulatory and jurisprudential framework and must be able to demonstrate this compliance before the competent supervisory authorities.
The data provided will be processed in accordance with the GDPR; in this regard, “NEODEPIL LÁSER S.L.” has adopted the legally required levels of protection and implemented all technical measures at its disposal to prevent loss, misuse, alteration, or unauthorized access by third parties as detailed below. However, users should be aware that security measures on the Internet are not impregnable.
Data Controller: Who Are We?
- Company name: “NEODEPIL LÁSER S.L.”
- Tax ID (CIF): B73159501
- Address: Avda. Grecia Parcela 5.1, Polígono Las Salinas 30840 Alhama de Murcia, Murcia, Spain.
- Telephone: +34 968 891 100
Purpose of Data Processing: What Will We Use Your Data For?
All data provided by our clients and/or website visitors to “NEODEPIL LÁSER S.L.” or its personnel will be included in a personal data processing activity registry created and maintained under the responsibility of “NEODEPIL LÁSER S.L.” This data is essential to provide the requested services or to address inquiries or concerns raised by visitors. We do not create profiles of users of our services. Should we obtain your consent, we may send you commercial information and/or newsletters.
Legal Basis for Processing: Why Do We Need Your Data?
a) Contractual relationship: Applies when you contract any of our services.
b) Legitimate interest: To attend to your inquiries and claims and to manage the collection of amounts owed.
c) Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the necessary communications to respond to your inquiry or information request.
Recipients: With Whom Do We Share Your Data?
For participation in our promotions, your data may be processed by third-party providers such as Mailchimp (represented by “Intuit France SAS,” VAT FR66802640292) and Meta (represented by “Meta Platforms Ireland Limited,” VAT IE9692928F). Reviews: TAHE works with Trustpilot to ensure the authenticity of customer reviews. For this purpose, we will share your name and email with Trustpilot to allow you to rate the service received. We also share data with public or private entities when legally required, such as tax authorities under tax law for reporting certain economic transactions. Should we need to share your data with other entities beyond the aforementioned cases, we will request your prior consent through clear options enabling you to decide.
International Transfers: Where Could Your Data Be Sent?
We do not perform international transfers of your personal data for any of the purposes stated.
Data Retention: How Long Will We Keep Your Data?
We will only retain your personal data related to the session and browsing of the Website for as long as necessary to achieve the purposes for which the data was collected.
“NEODEPIL LÁSER S.L.” will retain personal data after the termination of its relationship with you, duly blocked, during the statute of limitations period for any claims arising from that relationship.
Once blocked, your data will be inaccessible to NEODEPIL LÁSER S.L. and will not be processed except to be made available to Public Administrations, Judges, and Courts for potential responsibilities arising from processing, as well as for exercising and defending claims before the Spanish Data Protection Agency.
Security: How Will We Protect Your Data?
We make all reasonable efforts to maintain the confidentiality of the information processed in our systems. We maintain strict security measures to protect personal data against accidental loss and unauthorized access, processing, or disclosure, considering current technology, the nature of the data, and the risks involved. However, we cannot be held responsible for your use of data (including username and password) on our website. Our staff adheres to strict privacy rules, and any third parties contracted to provide support services are required to comply with the same rules and allow audits to verify compliance.
Your Rights: What Rights Do You Have as a Data Subject?
You may exercise the following rights:
a) Right of access to your personal data to know which data is being processed and for what operations; b) Right to rectify any inaccurate personal data; c) Right to erasure of personal data when possible (e.g., due to legal requirements); d) Right to restrict the processing of your personal data when the accuracy, legality, or necessity of the data processing is in question, during which time we may retain the data for exercising or defending claims; e) Right to object to the processing of your personal data when the legal basis is our legitimate interest. NEODEPIL LÁSER S.L. will stop processing your data unless it has legitimate interests or legal claims to continue; f) Right to data portability when the legal basis is a contractual relationship or your consent; g) Right to withdraw your consent granted to NEODEPIL LÁSER S.L.
You can exercise your rights free of charge at any time by sending an email to:
Complaints: Where Can You File a Claim?
If you believe your rights have been neglected by our organization, you may file a complaint with the Spanish Data Protection Agency through any of the following means:
- Electronic headquarters: https://www.aepd.es
- Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid
- Telephone: 901 100 099 / 912 663 517
Filing a complaint with the Spanish Data Protection Agency is free and does not require the assistance of a lawyer or attorney.